How to choose a managed service provider

Finding a Managed Service Provider (MSP) that meets your businesses needs is vital to successful cloud migration.

Many businesses are turning to the cloud to help change their processes to better compete in the digital era and deliver the finest for their customers. Many companies are seeking external expert partners to deliver their Cloud migration. The task of deciding on a new managed services partner and moving from old to new can be a daunting process. So how do you go about making the preliminary selection? How do you know you’ve made the correct decision and, if you do decide it’s time to make a move, what kind of matters do you need to ponder?


Why a Cloud Managed Service Provider?

While the cloud has many advantages, transferring to the cloud and ensuring you’re getting the most from it is not easy. It requires a lot of particular skills, as well as a profound understanding of the cloud environment and the apparatus to improve its use.

That’s why a Managed Service Provider can be a valued assistant. They can help you at the outset—getting your legacy IT to the cloud—and also manage what’s in the cloud more competently on a continuing basis. Viewed another way, a Managed Service Provider can be the adhesive between a company and the cloud.

The advantages of using a Managed Service Provider are very similar to those offered by a cloud provider. The MSP provide a team watching your technology operation who’ve got lots of previous experience to refer to.  They’ve learned from other companies, and you benefit from that expertise. An MSP brings assistance and information that organizations can’t figure out on their own. A Managed Service Provider also enables a company to automate cloud movement and management at an attractive cost and at scale.

Trying to handle the whole thing in-house can be problematic and perilous given your limited resources, and it could smother the speed of your adoption of the cloud. By working with an Managed Service Provider that brings experience and expertise across many companies, you can leave a lot of the monotonous, and time-intensive work to someone else while you concentrate on running your business and providing strategic support.

What should I look for?

But not all Managed Service Providers are created alike—there’s a broad range of cloud MSPs a business can choose from.

Which one should you choose?

In our experience, the most effectual Managed Service Providers have the following qualities:

  1. Industry focus: A cloud idea, plan and explanation that’s custom-made for your industry.
  2. They’ll take you through the whole cloud journey—from migration and planning to management, optimization and culture change.
  3. They’ll have strong relationships with all three of the top providers (e.g. Azure).
  4. An automated approach: Organised best practices with a suite of tools, automatic capabilities, and collaboration models that can handle migration and ongoing management.
  5. They’ll have a proven track record in, and sufficient resources for, delivering innovative cloud results around the globe.
  6. They’ll provides cost controls, governance and answerability that ensure you produce long-term benefit.
  7. They’ll be trustworthy and will offer a pay-as-you-go pricing with a shared-risk relationship.
  8. They’ll have capacity to scale to migrate, manage complex, multi-vendor, world-wide cloud infrastructure.

There’s no question the cloud is evolving quickly, which makes it difficult for companies to keep up. Working with a Managed Service Provider will accelerate not only your learning curve, but also your time to value. If you’re considering a cloud MSP, the preceding list is a good starting point for evaluating prospective contenders.

What should you consider before signing a contract with an MSP?

Businesses must be upfront about their requirements. The most successful relationships happen when the conversations between a company and an Managed Service Provider clearly state what’s needed from the new provider, rather than focusing on what the business is receiving from the old provider. Businesses should consider the long-term objectives, short term actions, and their current position, and then form those points cleanly into an easily understandable contract.

Ownership of assets – both hardware and software needs to be agreed upon. Businesses should also keep in mind that the scope of the service they require might also change during the contracts lifetime, so it’s important to look for a provider who understands your business, is adaptable, and can be flexible over time as your business grows and expands.

Find a MSP partner that best meets your business requirements

Computer Geeks are an expert MSP who can make your journey to the cloud effortless and pain-free. Get in touch with us today and see how our Cloud based solutions can really enable your business to be nimble, efficient and cost-effective.