Service Desk

Make sure your IT issues stay resolved.

The foundation of Managed IT Support is the Service Desk. The Geeks Service Desk is comprised of all of the layers commonly found in large enterprise Service Desks, including tiered support, escalations, Service Level Agreements and technical service delivery.

We’ve invested in a highly skilled team and we give them the best training possible, ensuring that we deliver the best IT support experience possible for our Clients.

The Geeks team have been superb. From sourcing equipment, solving complex challenges and liaising with our team and external partners

Tom Broughton, Assemble Media Group

We’re the extended part of your team.

Our reactive service delivers the IT Support service you might be most familiar with. Friendly, professional engineers who are ready to respond your queries on the phone, via our support portal, or via email.

If you work with us, we create a deep support integration into your company, including remote access to your computers, servers and network. Consequently, if you need to call us we are in a perfect position to help you instantly, remotely accessing your PC, Mac or Server without any delay.

At Computer Geeks we believe the fastest, most capable, and best way to deliver IT Support is remotely.

We solve your issues, 24/7. Get started today on 0117 325 0370.