We’ve got the perfect solution for ambitious businesses with servers

Are you an ambitious business owner with a server at the heart of your IT network? When business IT goes wrong, it can be disastrous for your team and can significantly slow down business productivity, and without regular backups, vital data can be lost. That server needs to be backed up, secured, and looked after by an expert team, here at Geeks we’ve got a solution for you.

Geeks Protect is an all-inclusive solution, keeping your business’ technology running smoothly on a day-to-day basis. Our friendly team are here to take the stress out of IT with a proactive approach to IT Support, minimising the occurrence of problems and looking after your network.

Unlimited remote support

Geeks Protect includes unlimited remote support. Here at Geeks, our clients can submit tickets via email, phone call or through our support portal to receive expert support when they need it from our team of helpful and experienced IT Professionals.

There’s also a service-level agreement which guarantees a response within 15 minutes for critical incidents.

24/7 monitoring

This solution includes 24/7 monitoring of your IT infrastructure, our monitoring software sends an instant alert to our team if it detects any issues, so our team can immediately investigate and solve the issue, minimising any disruption for your business from the moment the issue occurs.

Advanced threat protection

Cyber attacks are becoming more advanced and common in SMEs so business’ need to have defences against them.

Geeks Protect includes antivirus cover and endpoint management to protect your data from unauthorised access and mitigate risk.

Backup and disaster recovery

From sophisticated cyber-attacks to floods and fires, disasters can happen, and data loss occurring from these events can be detrimental to your business. Reliable and regular backups should form a crucial part of your disaster recovery plan. We take backups extremely seriously at Computer Geeks, we’ve invested in technology which reliably automates and monitors all our backups, with systems that alert us to any faults in seconds. We ensure all clients have daily backups that are checked and validated by our experienced Engineers so you can rest easy knowing your data is safe. You can read more about our backup strategy here.

Regular reporting

Holding on to aging devices for too long can be detrimental to your business’ productivity and security, so it can be useful to gain a quick understanding of your current infrastructure to see when devices should be replaced.

We use an industry trusted platform which reviews all hardware assets for our clients and each month it sends a hardware lifecycle report via email to primary contacts within the business.

The report consists of an overall summary of the business’ hardware and a detailed breakdown of each device on their network in an easy-to-read table. The report highlights devices in need of replacement due many factors such as an unsupported operating system and/or the age of the device. You can find out more about the report here.

Get in touch to see how our solutions can enable a consistently great IT experience, making every single second you spend with technology valuable, safe and stress-free.

Give us a call on 0117 325 0370

Or email hello@geeks.co.uk

Are you on the Cloud? Take a look at our Geeks Cloud solution.