System Monitoring and Performance

Protect the most vital part of your business.

The Service Desk operates in two modes – Proactive and Reactive.

Our proactive service includes a 247 365 monitoring service for your IT infrastructure.

Firstly, we keep a close eye on your most important network devices to ensure we minimise any issues with your IT system during your working day. We use the best technology on the market to help us constantly monitor your devices and flag up any issues immediately so we can take a look straight away.

Secondly we ensure that all of your systems are kept secure with the latest security patches and updates, including system reboots outs of hours (2am on Sunday is a busy time at Geeks!)

We also send out monthly hardware lifecycle reports which highlights the replacement status of all your devices under our support.

Contact us to find out more, on 0117 325 0370.