Customer Background

The Yogscast are a network of YouTube broadcasters who produce gaming-related video content focused around a collection of YouTube channels. In June 2012, The Yogscast’s primary channel, YOGSCAST Lewis & Simon, became the first channel in the United Kingdom to reach one billion views.

Customer Details

Client The Yogscast
Location Bristol UK

Services Provided:

Core Infrastructure – Design, configuration, installation, setup and support of their core network in their main offices aka “YogTowers”. This includes a 10-Gbit backbone network, managed switches, managed routers, a huge amount of storage and responsibility for their datacentre

Server Virtualisation – virtualisation of all core services, moving away from a single-server environment to a fault tolerant, high availability managed infrastructure

Break-fix services – Building, rebuilding, preparing and fixing high-spec desktop gaming machines

IT Service-desk – On-site and remote-support for all users and all infrastructure

Proactive Endpoint Management – monitoring all endpoints for faults and errors

Premium Service Level Agreement – the fastest possible response and resolution for all incidents to ensure highest services uptime and best client experience

Storage and Backup Solutions

IT consultancy – including supporting Yogscast IT Managers, providing IT strategy and acting as the architects of the HQ network

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