IT is a strategic business component that helps drive growth and agility. Outsourcing IT partnership allows your business to drive this strategic IT investment without losing focus or control on core business plans. By partnering with Computer Geeks, you have access to the expertise of our entire team, ensuing that your business requirements are planned for, and where possible, that the day to day running of your out-sourced IT department is taken care of and any problems overcome and detected before they happen.
Top 5 Key benefits of partnering with Computer Geeks:
- Benefit from an IT project team with many years expert experience and stay on top of industry best practices.
- Establish clearly defined and agreed Service Level Agreement’s for your peace of mind.
- IT Staff absence, holiday and illness are no longer your responsibility.
- Control and reduce your IT costs – predict monthly costs to keep to a visible budget.
- Avoid playing continuous catch up with the break/fix model and move to a managed service to prevent issues and reduce business downtime.
To keep pace in an increasingly competitive world, your business needs to run as efficiently as possible. “Sooner or later, any company not operating efficiently will be out of business,” says Laurie McCabe, vice president of small and medium business insights and solutions for research firm AMI-Partners. Efficiency is even more important for small and medium-sized businesses, McCabe adds, because their resources are limited compared to large global companies.
Here are Ten top tips for why you should outsource your IT using network technology to help your business work more efficiently, cut costs, improve customer satisfaction, and stay ahead of the competition:
- Give your employees secure, consistent access to information. You have an advantage over larger competitors because you can react quickly to business changes. But you can quickly lose this edge if your company network is frequently down, sluggish, or unsecured. A secure, reliable network based on intelligent routers and switches lets your employees access the information and tools they need to keep ahead of competitors.
- Deliver anytime, anywhere access to employees on the go. To stay productive on the move, your employees need to be able to reach the people and information they need—anywhere, anytime. With tools like virtual private networks (VPNs), your employees can work outside the office and still enjoy safe access to the business network.
- Create effective business processes with partners. Some large companies make efficient, secure business processes a prerequisite for doing business with them. To meet the business needs of your partners, you need a secure, reliable network.
- Make it easy to work together. Smooth collaboration between employees, partners, suppliers, and customers is a sure-fire way to boost efficiency while also reducing costs. An intelligent network lets your business take advantage of interactive calendaring, videoconferencing, unified communications, and other technologies for easy collaboration.
- Enable employees to take their phone systems wherever they go. Missed calls create project delays, wasted opportunities, and lost revenues. With a networked voice and data solution, your employees can have one phone number that rings simultaneously on multiple devices, so customers reach the right person the first time. Your staff can access all their communications from anywhere, checking for e-mail, voicemail, and faxes from just one inbox.
- Streamline customer communications. Delivering fast, knowledgeable service is the best way to keep customers satisfied. Linking your network phone system to a customer relationship management (CRM) solution is a great way to enhance customer communications. When a customer calls, a pop-up window with their records appears on an employee’s IP phone screen, computer screen, or both.
- Reduce unproductive travel time. All too often, time spent on the road is time lost. A networked phone solution that offers video calls and Web conferencing can help reduce the time and expense of traveling to offsite meetings and training sessions. Instead of spending time traveling, you can use the time to get work done with technology.
- Is managing a network the best use of your employees’ time? Working with a managed service provider can free your IT staff to focus on other IT tasks and use their time more effectively.
- Improve employee satisfaction. Aging phone systems and slow networks can frustrate your employees and annoy your customers. In some cases, an employee might become burned out and decide to move on. To help ensure that employees are productive and satisfied, your business needs a secure, reliable, and fast network.
- Develop a long-term technology plan. The process of replacing obsolete hardware can interrupt your employees and bring the office to a standstill. You can minimize such disruptions by carefully determining short- and long-term business objectives and working with your Managed Services provider like Computer Geeks to deploy technology that matches them.
Computer Geeks are an expert Managed Services IT provider. By partnering and working with us you can achieve IT Excellence for your Organisation. Over the last 10 years, we have developed a formula that provides the ideal IT solution for you and your business. From our Bristol offices, we supply IT expertise across the UK. Whatever your requirements, and whatever sector you operate in, we can support you through a bespoke service adapted to the needs and nature of your business. We are expert in Cloud Migration, Virtualisation, Remote Support, Managed IT Services and Systems Integration. We’ll help alleviate any concerns that you may have over your current IT provision and we’ll determine and help you define your strategy for what investment you’ll need to make in your IT Infrastructure to ensure your business or organization keeps up with the inevitable change and pace of IT development, in order for it to thrive and grow. Contact us on 0117 325 0370 to find out how outsourcing and partnering with Computer Geeks can deliver your continued business growth and success.